VoIP | TechRepublic https://www.techrepublic.com/topic/voip/ News, Tips, and Advice for Technology Professionals Mon, 28 Oct 2024 20:12:03 +0000 en-US hourly 1 6 Contact Center Trends That Don’t Involve AI (+2 That Do) https://www.techrepublic.com/article/contact-center-trends/ Tue, 29 Oct 2024 18:15:44 +0000 https://www.techrepublic.com/?p=4271892 Contact Center Technology: From Must-Have to Cutting-Edge https://www.techrepublic.com/article/contact-center-technology/ Tue, 29 Oct 2024 16:00:51 +0000 https://www.techrepublic.com/?p=4271886 9 Cold Calling Tips That Close Deals Like Clockwork https://www.techrepublic.com/article/cold-calling-tips/ Mon, 28 Oct 2024 19:02:36 +0000 https://www.techrepublic.com/?p=4271881 7 No-Fluff Cold Call Script Examples You Can Steal https://www.techrepublic.com/article/cold-call-script-examples/ Mon, 28 Oct 2024 18:10:49 +0000 https://www.techrepublic.com/?p=4271824 5 Chatbot Call Center Examples +3 Times You Need a Human https://www.techrepublic.com/article/chatbot-call-center-examples/ Mon, 28 Oct 2024 17:21:06 +0000 https://www.techrepublic.com/?p=4271820 There Are Exactly 3 Items Every Fax Header Must Have https://www.techrepublic.com/article/fax-header/ Fri, 25 Oct 2024 16:47:41 +0000 https://www.techrepublic.com/?p=4270171 Fax Not Going Through? Here Are 7 Tips to Make it Send https://www.techrepublic.com/article/fax-not-going-through/ Thu, 24 Oct 2024 22:58:00 +0000 https://www.techrepublic.com/?p=4270173 What is a Fax ATA, and How to Select the Right One https://www.techrepublic.com/article/fax-ata/ Fri, 18 Oct 2024 16:56:45 +0000 https://www.techrepublic.com/?p=4269642 Can You Fax a Check? Yes. Follow These Steps to Do it Safely https://www.techrepublic.com/article/can-you-fax-a-check/ Fri, 18 Oct 2024 11:30:35 +0000 https://www.techrepublic.com/?p=4269640 5 Call Queue Management Tips to Survive Peak Hour Traffic https://www.techrepublic.com/article/call-queue-management/ Fri, 18 Oct 2024 09:16:25 +0000 https://www.techrepublic.com/?p=4269626